Privacy policy
Privacy Policy
Last updated: July 2026
This Privacy Policy describes how Rainwell ("we", "us") collects, uses, and shares your personal information when you visit or make a purchase from rainwell.store.
Information we collect
When you visit the site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we collect information about the pages you view and how you interact with the site. When you make a purchase, we collect your name, billing and shipping address, email address, phone number, and payment information ("Order Information"). Payment details are processed securely by our payment providers — we never store your full card numbers.
How we use your information
We use Order Information to fulfill orders, process payments, arrange shipping, send order confirmations, provide customer support, and (if you opt in) send you marketing communications. We use device information to improve our site, prevent fraud, and analyze how customers interact with our store.
Sharing your information
We share your information only with service providers who help us operate: Shopify (our ecommerce platform), payment processors (such as PayPal), our fulfillment partners (to ship your order), and analytics and advertising partners (such as Meta) to measure and improve our marketing. We may also share information to comply with applicable laws or lawful requests. We do not sell your personal information.
Cookies and tracking
We use cookies and similar technologies (including the Meta Pixel) to remember your preferences, keep your cart, and show you relevant ads. You can control cookies through your browser settings; disabling them may affect site functionality.
Marketing emails
If you subscribe to our list, we'll send you our guide, offers and updates. You can unsubscribe anytime using the link in any email.
Your rights
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of certain uses. To exercise these rights, email us at support@rainwell.store and we'll respond within 30 days. California residents: we honor rights under the CCPA. EU/UK residents: we honor rights under the GDPR.
Data retention
We keep Order Information for our records unless and until you ask us to delete it, subject to legal requirements.
Changes
We may update this policy from time to time. Changes will be posted on this page with an updated date.
Contact
For questions about this policy or your data: support@rainwell.store